Delivers New System for More Accurate Usability Metrics

, October 17, 2005 - Miller Systems, one of Boston’s premier technology consulting firms specializing in the design and development of elegant user experiences, today announced the completion of a WebTrends 7 upgrade for LiveVault Corporation, the leading provider of disk-based online backup and recovery solutions. LiveVault offers the simplest, yet most advanced data protection available for small-and mid-sized businesses, as well as remote offices of larger corporations. Through its partnerships with Iron Mountain, IBM, BT, HP, Microsoft and others, LiveVault delivers automatic and continuous data protection (CDP), backing up server data, protecting it offsite at a secure, remote facility, archiving it, and making it immediately available for recovery 24x7.

“We worked closely with LiveVault to understand their analytics requirements and determine the best analytics solution to meet their needs,” said Seth Miller, Founder, and CEO of Miller Systems, Inc. “Leveraging our best practices approach and a proven, long-term partnership with WebTrends, we enabled LiveVault to more effectively measure the value of their online investment, and gave them the tools to market with increased accuracy.”

Miller Systems’ Web Analytics services enable clients to grow their businesses by helping them aggregate and analyze data from web sites, portals, CRM, ERP, and other systems in order to better understand customers and prospects. A partner in the WebTrends Insight Network (W.I.N.), Miller Systems leverages WebTrends solutions to make analysis elegant and manageable. Miller Systems has been a WebTrends partner for over five years and has helped dozens of clients plan for, design and measure ROI for their web properties.

"Miller Systems' understanding of our business requirements, and its consultative approach, technical expertise and deep relationship with WebTrends made the process of selecting and upgrading to a new version of WebTrends smooth and painless," said Christine Eyre, director of corporate marketing, LiveVault Corporation. "With our upgrade to WebTrends 7 complete, we now have a better understanding of where site traffic originates how viewers navigate our site."

About Miller Systems

Founded in 1995, Miller Systems solves business problems through the creation of elegant user experiences. The firm’s clients realize ROI through the design and development of award-winning web sites, intranets, extranets, enterprise portals, e-commerce, legacy integration, IT infrastructure and web analytics solutions. Miller Systems provides clients with expertise and accountability during engagement lifecycles by leveraging a balanced set of services that span information architecture, experience engineering, visual design, software development, IT consulting and hosting.